When founders open accounts with neobanks or crypto platforms and exchanges, one of the first questions that comes up is what address they actually need to provide. Some services want your personal address, others ask for a business address, and a few require both. This guide breaks down what each platform expects so you know exactly which address to use and why.
Every financial service that touches money, transactions, or user assets must follow strict verification rules. Part of this process is confirming where you live and where your company is based. The goal is to prevent fraud and comply with financial regulations.
Even though they follow the same laws, different platforms request different types of addresses. Some want to verify you as a person. Others want to verify your company. This is where confusion begins. Before going deeper, make sure you have read our guide on U.S. address types here.
Neobanks like Mercury, Relay, or Wise typically ask for three main addresses:
Both Binance and Coinbase require your company’s primary business address. To verify it, you will need to provide a proof of address issued in the company’s name. This can usually be any valid business address, but requirements can change, so it is best to check the latest rules. For example, Binance does not accept New York addresses.
Some companies operate fully remotely and do not have a physical office with business address. In that case, you have two options: use the legal address or the founder’s residential address. If you choose the legal address, you can use your registered agent’s office. If you choose the founder’s residential address, provide the founder’s actual home address and proof of address. Many founders also include a short explanation stating that the company operates worldwide and does not have a physical headquarter.
The document requirements are the same as those used by neobanks. Virtual addresses and PO boxes are not accepted. Also, be ready for these platforms to request additional information about the addresses listed on your application. This often depends on the manager reviewing your case and the specific details you provide.